Online Health Services provides a convenient and efficient way to manage your healthcare. Whether it’s your first time using the platform or you’re already familiar with it, here’s what you can expect on your journey to care.
Booking and preparing for your consultation
You can access an on-demand consultation at a time that suits you during the Intercare Digital Clinic’s operating hours. Booking is quick and easy, and once confirmed, you’ll receive a secure link to your session.
Preparing for your consultation is simple. Have a list of your symptoms and recent health concerns ready, ensure a stable internet connection, and choose a private space for your session. This preparation helps ensure a smooth and effective consultation.
The consultation cxperience
Intercare’s online GP consultations are designed to address everyday health concerns. During your session, you’ll connect with a healthcare professional via video or text to discuss minor illnesses, request repeat prescriptions, or manage other health needs. You can also receive electronic medical certificates, prescriptions, and referrals—all in the same session.
For more complex cases, if clinically required, the GP may refer you for an in-person consultation. Thanks to Intercare’s integrated systems, your diagnostic report and medical history will be seamlessly transferred, ensuring continuity of care.
Transitioning to in-person care
If a physical consultation is required, you’ll be directed to an Intercare facility, where healthcare professionals will build on your online consultation to provide comprehensive care. This hybrid model bridges the gap between online and in-person healthcare, ensuring uninterrupted, high-quality care.
Emergency Support
For urgent healthcare outside clinic hours, an emergency helpline supported by ER24 is available. This service provides expert guidance, helps triage your condition, and offers access to ambulance services if necessary.
Why Choose Intercare Online Health Services?
Benefits for Employees:
- Convenient access to healthcare from anywhere.
- On-demand GP consultations*.
- A seamless hybrid model combining virtual and in-person care.
* Subject to Intercare Digital Clinic operating hours
Benefits for Businesses:
- Improved employee health and productivity.
- Reduced absenteeism through timely access to care.
- Customisable solutions to meet organisational healthcare goals.
Why Intercare?
By leveraging cutting-edge technology, Intercare’s Online Health Services provide efficient and accessible healthcare solutions tailored for today’s workplaces. This comprehensive platform empowers healthier, happier teams across South Africa.
For more information about Intercare’s innovative approach to digital healthcare, visit Digital Health Solution for Businesses.
Learn more about these services by downloading the Intercare Online Health Services Brochure.
